Topic: Delta Air Lines

Delta Air Lines has filed a lawsuit against CrowdStrike following a faulty software update that caused widespread flight cancellations and an estimated $500 million in losses. The complaint alleges that CrowdStrike forced the update even on systems where automatic updates were disabled. It further claims that the company exploited an "unauthorized door" within the Microsoft operating system.

Delta Air Lines, represented by attorney David Boies, is pursuing a lawsuit against CrowdStrike for damages estimated at half a billion dollars following a massive IT outage. The legal strategy focuses on "gross negligence" and "willful misconduct" to bypass the liability limitations typically found in End User License Agreements (EULAs).

Severe turbulence on a Delta Air Lines flight from Milan to Atlanta resulted in 11 hospitalizations, leading to a discussion on new aviation descent profiles. The hosts argue that "climate change regulated" descents force planes to glide through turbulent areas to save fuel rather than navigating around them. Media reports are critiqued for attributing a 55% increase in North Atlantic clear air turbulence to global warming.

Delta Air Lines announced it will stop blocking middle seats on its aircraft starting in May 2021, ending a year-long policy intended to reduce the spread of COVID-19. CEO Ed Bastian cited internal data showing that 65% of Delta's customers expect to be vaccinated by May 1. Delta was the last major U.S. carrier to maintain the social distancing measure on flights.

Delta Air Lines CEO Ed Bastian discusses the implementation of full biometric facilities at international concourses, utilizing facial recognition for check-in and security. Adam Curry expresses deep privacy concerns regarding the government's collaboration with commercial airlines to share citizen data. The discussion touches on the inevitability of these systems and the potential for non-users to be deemed suspicious by authorities.

A comparison of recent experiences on United Airlines and Delta Air Lines highlights a perceived decline in United's service quality and boarding efficiency. Issues cited include confusing group boarding logic, non-functional Wi-Fi, and poor app performance. Conversely, Delta is praised for its "Delta Studio" entertainment, reliable international Wi-Fi for T-Mobile customers, and better economy comfort amenities.

A passenger was removed from a Delta flight after reporting the smell of alcohol on a pilot's breath. The hosts link these negative airline stories to PR efforts by Hill & Knowlton to promote high-speed rail. They also mock TSA bans on items like snow globes as "security theater."

United Airlines and Delta Air Lines implemented immediate restrictive policies in response to the Detroit bombing attempt. United disabled in-flight entertainment systems to hide flight path maps, while Delta prohibited the use of blankets and laptops on certain routes. These measures are criticized as being overly burdensome to passengers without addressing core security flaws.