4 chapters across the catalog
A dispute occurred with a restaurant named Fresca after the establishment claimed a reservation was a no-show, leading to a loss of OpenTable points. An investigation ensued where the user was required to scan and fax a physical credit card receipt to prove attendance. The points were eventually restored after the documentation was provided, though the experience resulted in a negative view of the restaurant's management.
Chapeau Restaurant Review, San Francisco Dining Experience
A detailed review of Chapeau, a French restaurant in San Francisco, highlights a mix of high-quality food and inconsistent service. The experience included confusion over reservations, a missing palate cleanser, and incorrectly cooked meat. Despite service errors, the meal is described as reasonably priced for the quality provided.
John C. Dvorak shares a rumor about a backdoor in the OpenTable reservation system used by consultants to track the meetings of Silicon Valley executives. He claims to have seen an itinerary of restaurants visited by Will Hearst, suggesting that reservation data can be used to predict mergers and acquisitions.
OpenTable Rewards Program, ISA Restaurant in San Francisco
The hosts discuss an upcoming reservation at ISA on Steiner Street and the mechanics of the OpenTable rewards system. They explore the process of redeeming points for "dining checks" and joke about the potential for the platform to be used for corporate surveillance or "back door" information gathering during mergers.
