Windows Update Glitches, Printer Driver Troubleshooting
The hosts discuss technical difficulties following a major Windows update, including corrupted URL dialog boxes in Microsoft Outlook. One host describes a recurring issue where printing from Photoshop or IrfanView prompts a "save to file" dialog instead of executing the print job. Troubleshooting steps involve checking legacy forum posts from 2012 and attempting to reinstall printer drivers before finding a workaround by printing directly from a web browser.
windows update· outlook· photoshop· printer drivers· tech support· skype
00:00 and sucking all the scooters up into the air and then throwing scooters all over the place. It's Scooter-nado! Adam Curry, John C. Dvorak. It's Sunday, September 1st, 2019. This is your award-winning Gitmo Nation Media Assassination Episode 11. Sois enough! This is no agenda. Experiencing the unexpected and broadcasting live from Opportunity Zone 33 on the frontier of Austin, Texas, capital of the drone star state. In the morning everybody, I'm Adam Curry. And from northern Silicon Valley where it's a beautiful day in the neighborhood. I'm still not going to see the movie. I'm John C. Dvorak.
00:35 It's Sunday, he's not inspired. That's great. And there goes this effort. Oh, two, three, four, five, six, seven, eight, nine, 10, 10 cars. So there you go. Thank you for that report. You're welcome. Yes. All right. Just in time. So we both got an experience upgrade with our Skype. Yeah, we- uh- yeah- uh- uh- yeah- uh- uh- yeah- uh- uh- I just wanted to say one thing that I don't understand. I, uh, after that huge upgrade just before the last show. The giant one. Yeah, the giant Windows upgrade. So now when I click on, if I open Outlook, which I use for email, any link that I click on, it does not open the browser, does not open this link. I get a dialog box that says, something unexpected went wrong with this URL. And it gives me the URL, and then says,
01:34 The file or directory is corrupted and unreadable. What the hell is that? I have no idea. I got it. I've got one. What did you get? Okay, mine is... I looked it up too. This started happening after that big upgrade you're talking about. Yeah. So I go, so here's what I do. I've got one of my printer, I get Photoshop or fan view, whatever it is, I go to print and it immediately prompts me to save the file instead of printing. Oh really? And it's not like a PDF printer that's selected or something? Well, first I thought it was something sketchy that just need a reboot because this has been happening. You got to shut it down, shake it and then reboot it and see what happens like an Etch-a-Sketch. So I rebooted it, it didn't change anything. I said, well, let me try Photoshop. I went to Photoshop, same thing. You hit the print button, it goes, it says save to file.
02:31 Okay, well this is no good. You're saving your print spool no doubt or something. And then I looked it up. Okay. Check V, this has been happening to a lot of people. But it's happened before. This note was from 2012. Trying to print a document and the printer prompts to save the file instead of printing. It goes on as it could somebody help and there's no the help is bullcrap. There's no help as usual all these online No, when it comes to Windows. There's no help. I just I just recommend what we always recommend here on the show Just jiggle the handle a little bit So I said well, this is probably and one of the solutions was this reinstall the printer drivers a lot you you print a lot of stuff and
03:19 I do. I wanted to make sure this was phenomenon that was just something to do with the printer and I rebooted it. So I went to the browser and I said, ah, let me just print a browser page or let me take the document that I was going to print in Earthenview and just grab it and throw it onto the browser where it's now printable. So I hit the print button on the browser, printed fine. Great. Exactly it sucks anyway So much for our tech news this morning very happy to bring that to the other ball. That's right Well, we had a another shooting in Texas yesterday mass shooting
