Topic: Upselling

2 chapters across the catalog

John's Story Time
Episode 1201 1:57:41 - 2:01:31

1201: John's Story Time

Sales Resistance and Car Wash Upselling

A discussion on "sales resistance" features an anecdote about an insurance salesman who couldn't break the speaker's resolve. This is followed by a recent experience at a Marin County car wash where a salesman tried to push a $500 wax job, only to be thwarted because the speaker only had $60 in cash.

Arming A-holes
Episode 667 2:50:55 - 2:54:21

667: Arming A-holes

Adam Curry Dead Mom Story, Funeral Industry Upselling

Adam Curry recounts his mother's death and her specific instructions for a 1950s-themed "Happy Days" party instead of a traditional funeral. He describes the persistent upselling attempts by the cremation and insurance industries during his time of grief. Despite the pressure to purchase premium services, Curry adhered to his mother's explicit wishes for a simple, pre-paid arrangement.