Topic: Call Waiting

3 chapters across the catalog

Appification Generation
Episode 636 1:50:28 - 1:55:22

636: Appification Generation

NPR and PBS Underwriting Guidelines Analysis

The hosts examine the official underwriting guidelines for NPR and PBS, noting that they are strictly prohibited from airing traditional advertisements or "calls to action." They argue that many modern underwriting spots, including those on "Wait Wait... Don't Tell Me!", violate these rules by providing phone numbers and promotional descriptions. The segment critiques the blurring line between public broadcasting and commercial advertising.

No Agenda 006
Episode 6 8:26 - 11:14

6: No Agenda 006

AT&T Phone Slamming, Unauthorized Account Changes

John C. Dvorak details ongoing issues with AT&T (formerly SBC) regarding "phone slamming" and the unauthorized addition of services like call waiting and long-distance plans to his bill. Despite setting up a security password to prevent unauthorized changes, Dvorak discovers that low-level call center employees can bypass these protections. He suspects the persistent interference may be motivated by personal grudges from disgruntled tech users.