Chris Roberts' former employer, Psyopsis LLC, and its founder Kevin Knierim (a 15-year FBI veteran), are linked to a pattern of using cyber scares to pitch security services to airlines. The segment suggests Roberts' tweets were a failed marketing tactic or a psychological operation intended to panic the public. Despite claims of being a "threat" to Boeing and Airbus, Roberts admits there has never been a direct malicious attack on an airplane's computer systems.
