Episode 478 • • 2:59 - 5:31
478: Cranks and Firebrands
Airline Baggage Fees, KLM Ivory Status Downgrade
Travelers experienced unexpected baggage fees at the Amsterdam airport despite having previously flown with multiple bags without issue. The airline, KLM, charged 150 euros for extra bags, citing a downgrade in loyalty status from gold to "ivory." The discussion highlights the significant revenue airlines generate through baggage fees, estimated at $3 billion in the United States.