2 chapters across the catalog
The hosts investigate why some subscribers are not receiving the show's newsletter, identifying Google's strict DMARC (Domain-based Message Authentication, Reporting, and Conformance) policies as a likely cause. They discuss technical workflows for verifying email delivery and sorting user feedback.
The email industry is characterized as a "criminal enterprise" where large providers like Google and Yahoo effectively extort small businesses through whitelisting services. It is alleged that companies must pay significant fees to ensure their emails bypass spam filters and promotional tabs. The CEO of MailChimp is criticized for a perceived cavalier attitude toward these delivery challenges, leading to speculation that a premium "guaranteed delivery" tier is forthcoming.
