3 chapters across the catalog
Memo Writing, CYA Strategies in Government
The art of writing a "Cover Your Ass" (CYA) memo is discussed, with the host sharing how a string of memos about a faulty fiberglass cargo container saved his job at Trailmobile. Advice is given on formatting memos with complimentary openings before addressing grievances to avoid blowback in large organizations.
Government Memo Writing and CYA 101
A host recounts attending a professional seminar on memo writing during his tenure at an Air Pollution District. The segment outlines the strategic structure of a government memo, emphasizing the "CYA" (Cover Your Ass) technique of opening with complimentary language before addressing grievances. It is argued that proper formatting can prevent organizational blowback.
Professional Memo Writing, Corporate CYA Strategies
A discussion on the art of the "Cover Your Ass" (CYA) memo highlights how professional formatting can protect employees in large organizations. Effective memos should begin with complimentary language about the organization's mission before addressing specific grievances or warnings. An anecdote from a former inspector at Trailmobile demonstrates how a paper trail of unaddressed concerns can prevent an employee from being scapegoated for product failures.
