Topic: Automated Marketing

2 chapters across the catalog

Strung Out
Episode 1503 33:23 - 35:36

1503: Strung Out

KFC Germany, Kristallnacht AI Glitch

KFC issued an apology after an automated system sent a promotional message in Germany linking a chicken and cheese deal to the commemoration of Kristallnacht. The company blamed an AI glitch for the insensitive notification, which the hosts suggest is a convenient excuse for human error.

Benefits Supervisor Sleeping
Episode 32 47:50 - 50:18

32: Benefits Supervisor Sleeping

Automated Polling Technology and Rasmussen Reports

Rasmussen Reports has institutionalized the use of fully automated "robopolls" that utilize interactive voice menus to collect voter data. This shift toward automation allows for high-volume data collection with branching logic based on user responses, removing the need for human interviewers.