Topic: 911 Outage

5 chapters across the catalog

Swarm Forge
Episode 1834 56:28 - 1:01:18

1834: Swarm Forge

Verizon National Network Outage and Software Glitches

A massive Verizon network outage left millions of customers across the United States unable to call, text, or use data, with major impacts in New York, Houston, and Miami. The outage, attributed to a software glitch in New Jersey, prompted emergency officials to advise citizens to use landlines or visit firehouses for 911 services. The incident sparked a discussion on the fragility of centralized networks and the utility of digital Baofeng ham radios.

Twigs
Episode 1653 1:58:26 - 2:02:58

1653: Twigs

China's New Cyber Force and U.S. 911 Outages

Chinese President Xi Jinping unveiled a new "Information Support Force" to bolster China's cyber warfare capabilities. Simultaneously, several U.S. states, including Texas and Nebraska, experienced significant 911 emergency system outages. Former cybersecurity chief Chris Krebs warned that the U.S. "homeland is no longer a sanctuary," leading the hosts to suggest these events are being used to justify increased domestic cybersecurity spending.

Pingdemic
Episode 1366 1:44:28 - 1:48:16

1366: Pingdemic

Global Internet Outages and Akamai CDN

A massive internet outage on July 22, 2021, affected major companies including FedEx, UPS, Airbnb, and Delta Airlines, as well as 911 emergency lines on the East Coast. The disruption is attributed to a failure at Akamai, a major Content Delivery Network (CDN). The incident highlights the vulnerability of the global internet infrastructure when centralized services fail.

Tippie-Top
Episode 1101 2:26:10 - 2:30:26

1101: Tippie-Top

CenturyLink 911 Network Outage and Microservices Architecture

A massive 911 service outage affecting Washington state was traced to a technical error in a third-party vendor's call router managed by CenturyLink. The hosts criticize the lack of hardware redundancy and note that CenturyLink was previously fined $16 million for a similar failure in 2014.

Wobama
Episode 1099 13:31 - 15:40

1099: Wobama

CenturyLink Network Outage, 911 Emergency Service Failures

A massive CenturyLink network outage disabled 911 emergency services across multiple U.S. states, prompting an investigation by the FCC. The disruption lasted over 24 hours, forcing emergency agencies to advise citizens to call local 10-digit police numbers or use vintage street fireboxes. CenturyLink identified a "network element" as the cause but provided few specific details regarding the technical failure.