Topic: Spectrum Cable

The hosts test new "In Search Of" (ISO) soundbites, including a clip of Richard Dreyfuss saying "they make me vomit." One host recounts a frustrating 20-minute ordeal trying to cancel Spectrum cable service, contrasting it with a positive, five-minute experience canceling a Verizon dongle. They criticize the "shameful" retention questionnaires used by cable companies.

A host describes the surprise installation of Google Fiber in an Austin apartment despite previous claims from the company that the building was not serviceable. The transition from Spectrum to AT&T U-verse is detailed, highlighting hardwired speeds of 980 Mbps and the efficiency of the U-verse channel-switching speed. The segment concludes with praise for the AT&T universal remote and the decision to record upcoming cancellation calls with Spectrum for training purposes.