
Episode 29 • • 8:18 - 10:29
29: The Zen "Offer"
BAA Management, Heathrow and Gatwick Airport Infrastructure
The British Airport Authority (BAA), which manages major hubs like Heathrow and Gatwick, is currently owned by a Spanish conglomerate following nationalization and subsequent sale. This management structure has faced criticism regarding the troubled launch of Heathrow Terminal 5 and ongoing construction at Gatwick. The lack of competition between these major London airports is cited as a factor in service quality issues.
