
Episode 1559 • • 1:47:30 - 1:51:02
1559: COBALT
National Eating Disorders Association Replaces Staff with Chatbot
The National Eating Disorders Association (NEDA) fired its entire helpline staff and replaced them with a chatbot named "Tessa" shortly after the workers voted to unionize. While the organization claims the chatbot provides effective therapeutic techniques, critics argue it cannot replace the "listening ear" of a human volunteer. The hosts suggest this is a preview of how AI will be used to bypass labor unions.
