Topic: Nida

1 chapters across the catalog

COBALT
Episode 1559 1:47:30 - 1:51:02

1559: COBALT

National Eating Disorders Association Replaces Staff with Chatbot

The National Eating Disorders Association (NEDA) fired its entire helpline staff and replaced them with a chatbot named "Tessa" shortly after the workers voted to unionize. While the organization claims the chatbot provides effective therapeutic techniques, critics argue it cannot replace the "listening ear" of a human volunteer. The hosts suggest this is a preview of how AI will be used to bypass labor unions.