2 chapters across the catalog
CenturyLink 911 Network Outage and Microservices Architecture
A massive 911 service outage affecting Washington state was traced to a technical error in a third-party vendor's call router managed by CenturyLink. The hosts criticize the lack of hardware redundancy and note that CenturyLink was previously fined $16 million for a similar failure in 2014.
CenturyLink Network Outage, 911 Emergency Service Failures
A massive CenturyLink network outage disabled 911 emergency services across multiple U.S. states, prompting an investigation by the FCC. The disruption lasted over 24 hours, forcing emergency agencies to advise citizens to call local 10-digit police numbers or use vintage street fireboxes. CenturyLink identified a "network element" as the cause but provided few specific details regarding the technical failure.
