17:50 Well, from his account. I don't know if it's him or not. Seems unlikely. Seems unlikely, yeah. But he's like, I want to pass this on to our executive team, and... And I was pretty rude, so... I was like, hey man, if it's really you, I appreciate it that you're even trying. Now comes the next part. Okay. Maybe I can... Find a prepaid setup that I can just buy locally and just use it I mean that maybe I should have started there But I thought four or five networks would be enough and by the way the guy who I've had to block on Twitter for saying You should have been prepared. You know
18:29 I don't know how more prepared you get a band. Okay. Well, let's start. Let's start with that guy that guy You you got this crazy devices XCOM whatever it is. Yes convent. It's just an on it's just an unlocked You know Wi-Fi device is not nothing. Yeah, it's a Wi-Fi You have the my fi Yes, the phone have all these phones which are all They're all phones that you can link to. Yeah, hotspots. And you called all the vendors to tell them you're going to be overseas roaming and you need the... I paid for it. We paid for it. And we paid for it. You paid for it. We should get a refund, by the way. You paid for this, which you should get a refund for. How much more can you be prepared? You know, people...
19:20 These days, certainly on social networks, it's no different from any community online. Everyone's a comedian. Everyone's funny. Everyone knows the best. Everyone knows what is better. But here's something that's very concerning. So I just want to figure it out. So I start searching. I'm now down to about 200 megabytes left on my one giga Vodafone. Now, I defy anyone to find... anything of use, thanks to SEO, when it comes to this problem. I've written columns about this. I know you have. This is why I bring it up. And you'll find blog posts after blog post. Here's what to do. Five tips roaming in Italy. Here's how you do it. And they're all fucking ads. They're all fucking ads. Sorry, I won't do it anymore. They're all just native ads. The first five pages.
20:19 Oh, but then of course you'll get one or two of the Italian telecoms with great offers. Two gigas! Two gigas! 20 euros! Two gigas! But let me tell you something. I need about 20 gigas in order to prep and do the show. I know what it is because I have, you know, I know what it is. I do this a lot. So I know how much data I need, and two gigas is not gonna get me very far. But, you know what? Maybe I can... by ten of them and you know, I'll edit the show, you know, if it craps out we'll put in the next card. This is how I think man, this is what I do for the show. Okay, I can do this. Now you have Tim, which is Telecom Italia Mobile, then you have Wins, you have Vodafone, and you have something else called Three I think or whatever, I don't remember what it is.
21:15 You have to understand that pretty much Google is also telling me that pretty much everything is closed on Sunday. If you want to find a telco store. That's a great thing about Europe. So I get up, I sleep for about four and a half hours. I get up, I call Willow because I'm not going to call her in the middle of the night. I have a sister here. He knows, she knows what's going on. Willow. Willow goes, oh boy. She says, oh boy. She said, let's start with Vodafone. She says, it's the best one, Vodafone, and it's absolutely true. There's no way. She said, you can get the account upgraded, but it certainly won't start until tomorrow, and it may be a few, you know, like another day in addition for them to provision it, et cetera.
21:57 Okay, this is not gonna work. Willow goes and she's going crazy trying, and you know, Willow's a technologist, so, and she speaks Italian, she understands the issue, so she's working on it. She calls me back, alright. Oh, by the way, at this point my Vodafone data has expired, so, you know, now, you know, we're talking on crappy cell phone connections. She said, okay, I've found one store that's open, It's the WINS store, W-I-N-S. And that's a mobile virtual network operator. So it's just one of those outfits, one of those little stores in the street. And I talk to them and you can get 20 gigas. And I talk to them and you can go there right now and they'll take care of you. I'm like, oh my God, you're a godsend. So it's about a 15 minute walk. I go there, walk in the store.
22:52 These guys, first of all, the three people, and I, again, I have compassion, but they're assholes. They just hit the, blah, blah, blah, blah. I said, yeah, I'd like the 20 gigas. No, no, no, two gigas, two gigas. No, no, my sister called me, and no, two gigas. Okay, hold on one second. If I call Willow, Willow, please. Sounds like you're in the Middle East at some bazaar. This is how, I'm- Negotiating over a pig. This is a pretty accurate description. So Willow gets on the phone, all I hear is, then Willow says, yeah man, I'm sorry, it's bull crap. You can only get the 20 gigas if you are a citizen, have a residence, have a bill with your address on it. Yeah, oh yeah. So I say to the guy, oh wait a minute, let me get this straight. You have another operation that for all practical purposes won't take your money. Correct.
23:50 Yes, but it gets better. I just want to make sure that's clear. It gets better. This is a great business opportunity here. They won't take your money. Okay, great. No gigas for you! So I say, hey, you know what? That's okay, man. There's no problem. Can I have 10 of the 2 giga cards? Well, hold on. Why not? Wait, they... So they won't take your money at that level either? I'll tell you why. One card, one document. Document? Yes, document. What are you talking about, Dan? Passport! Oh, okay! Did I get my passport? No, no, one card, one document! Uh, but what if I want two? Two documents! So, Tina's with me. So, okay, I can get two cards with two separate passports. I'm saying, why is this? Terrorism! Ah, I see. You have to register everything, and you can only get one SIM card per document.
24:55 And now I know I have four gigas. Oh, by the way, take three, five hour before it'll be provisioned. Because they're a mobile, they're a mobile virtual network operator. Like, okay, and now it's noon. So this is six hours ago. Okay, fine. I'll take it. I'll do whatever I can. I'll take whatever I can get. Maybe I can find somebody with a passport. I'm just, I'm like, ugh. So, and then, but I see next to the Wynn store is Tim. That's the Telecom Italia Mobile. They go in there. Now, it's exact, it's right, they're right next to each other. And there's a young woman, and she has client, what is it?
25:37 Oh man, it was like, oh client coach is her badge, client coach. And she speaks reasonable English and she's kind of happy and bouncy. And next to her is her colleague, he speaks pretty much no English, yeah, nice. But I'm standing there and there's five people in front of me, so this is 45 minutes. And just to give you an idea of how crazy some of this stuff is, there's a father in front of me, and he's American, and he is clearly trying to get some data for his daughter's iPhone. It's taking a long time, they're going through all this rigmarole and his passports and then paperwork. And then, you know, finally, oh yeah, I think it's working. His 15, maybe 15, 16 year old daughter walks in and she is, I can understand, you know, they went to Italy on vacation and the phone wasn't working. John, she was so happy that her phone was, she was shaking like a junkie. She had her phone.
26:44 She's on Instagram shaking like a junkie Insane all right, so it's finally my turn So what do you have? Yes, we have 30 gigas for 40 euro says Fantastic. Thank you so much. What yeah, so but hold on. We're not done yet. We're not done You better start wrapping it cuz it's getting I'm almost there But then, you know, while I'm getting my passport, she starts helping someone else, rudely. And then, you know, I'm dealing with the other guy, his terminal goes down. His terminal is working. And then she finishes up with the customer and she just helps three more people. I said, excuse me. No, no. I said, dude, would you get on her terminal, please? No, none of that. Long story short.
27:44 Another 50 minutes goes by and you know at a certain point She just walks out and you know kissing her friend and hanging out and whatever they finally get it all done okay, we're ready to go and he pops out the SIM card and I see him going to pop out the micro SIM. I said no no no no no And because this XCOM Global is, you know, uses the older big SIM card. The guy starts giving me shit. This is old! You need to throw it out! And he put the fucking micro SIM in there, and now we have to pick it out with a needle because it's stuck in there. And so around three this is. Well, how come you're online at all? Well, I'm just telling you that after all that,
28:36 We finally got the new SIM card on the, not the micro SIM, put it in and it's fantastic. It's 30 gigabits per second. And I look at my usage. It's not running at 30 giga, that's not what your speed is. Of course not. And that was right, so I probably used about six just for prep and will probably be about 15 by the time the show's uploaded. Why don't you know who this is from that one company? I forgot the name of already. Tim Telecom Italia. Tim is the one you want to go to make a to summarize. Yes, Tim, Tim, that and please note that you can only get one that could not get to Tina had already gone back. You cannot get to without two passports. They put it into the system. It's you know, they make a copy of your passport, they put it in the system. And I looked this up.
29:35 And these are regulations now that have been implemented since 2009. EU regulations. And I tweeted out, I said, you know, it's almost as hard to get a prepaid card here as it is to get a firearm. You should see the A-holes in Europe. That's not true. I'm fine. It is true. Anyway, we're online, very, very happy to be on, and if everything goes well, we should be able to finish this show. So indeed, if you are in Italy, Tim is the way to go. The provisioning is instantaneous because it's their network, obviously. So it's been very harrowing and a tough ride. Tough ride. Well, I can now say, I'm sorry I asked. Oh, it's important. These things are important for our listeners who travel around.